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This tutorial will teach you how to download and flatten a PDF to enable full compatibility with SignAgent. Please note some steps will differ slightly depending on the operating system you are using. These steps will be identified throughout the article.
1. Edit the Location
Right click on the desired location and select "Edit".
2. Download Document to Edit
Select the pdf document you wish to flatten by clicking the hyperlink of the desired file.
3. Export PostScript from Acrobat
Depending on your Adobe version exporting a PostScript may differ.
OR
Open the downloaded file in Acrobat to begin the flattening process. Once opened, select File>Export> Export to PostScript
Once exported, close the original document.
Please note: the next few steps will look different depending on operating system.
4. Open the Post Script file
If you are using a Mac, please note when you are opening the postscript file, it will load for a moment and proceed to automatically open the document as a post script. See screenshot below.
If you are using a PC, the script will physically run in a separate window- once you select "yes" it is from a trustworthy source. See screenshot below.
If you encounter an error dialogue box, simply close it, and the flattening process will proceed as intended.
5. (Mac Only) Save Document
Save the newly flattened document as a pdf file.
6. Re-upload to SignAgent
In SignAgent, re-upload the flattened pdf document in the location destination.
As always, please make sure the scale of the new plan matches that of the old. If it is 0, leave the scale selection blank.
Complete! Your flattened PDF will now be ready for action.
Note: There is an alternative process to flatten a pdf by using an online platform called sejda.
You can upload and flatten a pdf directly on sejda- but please note it will not provide the same quality as the method explained above.