Go looking for clues like Inspector Panel Gadget
Preparation
- Navigate to the SignAgent interface where the bug occurs.
- Right-click on an empty area (where you can't click on any interface elements).
- Select "Inspect" from the context menu.
It can also be helpful to record a video of your screen if the bug is easily reproducible. On a PC this can be done through the game bar, through the Quicktime Player on a Mac, or through free services like Vidyard or Loom
Setting Up the Developer Tools
- When the Inspection panel opens, click the three-dot menu in the upper right.
- Select the option to open the inspection in a separate window. This allows you to view debugging information while still working in SignAgent.
Capturing Network Activity
- In the developer tools window, click on the "Network" tab.
- The tool will now start recording all network activity on the page.
- Reproduce the bug by performing the same actions that caused the issue.
Saving the Information
- After reproducing the bug, return to the Network panel.
- Download the HAR file (HTTP Archive) containing all recorded network activity.
- Forward this HAR file to the support@signagent.com for analysis.