Windows Explorer's default folder decompression (or extraction or "un-zipping") tool can give errors when extracting certain report types from SignAgent™.
For small projects, you can just click Skip and it will extract without major issues. However, this can be time-consuming for larger projects.
Our team is working on a workaround for this issue, but for now, we would recommend using a 3rd-party extraction tool. Some examples include 7-zip, WinRAR, or WinZip.
Note: SignAgent Inc. is not associated with these softwares, its owners, or any of its activities. SignAgent Inc. can not be held responsible for any consequences as a result of actions taken on 3rd-party sites.