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- Troubleshooting
Signs Missing from Reviewer's View
This is a known bug that our team is working to isolate and address.
If you've created or made changes that are not appearing when a reviewer logs into an organisation, this bug is likely to blame. We're sorry for the inconvenience but please follow the steps below to resolve the issue until a permanent fix is implemented.
1. Edit the project.
2. Access the "Mandate" tab and toggle on "Use Mandates" and save
3. Turn off mandates and saving again.
This will reset permissions for the project and resolve the issue. If you experience any lasting problems please contact us at support@signagent.com.