Add or Reduce Seats
How to upgrade or downgrade between SignAgent pricing tiers
SignAgent offers tiered pricing for all online Customers. If you need to add or reduce your number of seats, use the steps below.
Note: a "seat" is the term we use to describe the number of licenses your subscription allows. You can add seats/go up a tier, or reduce seats/go down a tier. You can also "free up" a seat by removing a license from an existing user. For more on this please see section 2 of this article.
- Access the Settings Modal
- In the pop-up window, choose "Billing and Plans"
- Click the three dots icon under "Actions"
- Choose "Manage Seats"

- A window will appear showing the pricing tiers with the one you are currently on highlighted. Choose which one you want to move to, and a calculation will give you the changes, proration and credit remaining on your current cycle. Please look this over carefully, then choose "Confirm Plan Changes"